1.Normal, all the phone from china,only chinese and english languages, we will open the original box to check the phone and install Multi-language ROM and Google play store,If you have special requests about the original box,please leave us a message.
2.Normaly,we will declare the real price on the invoice/bill,if there have customs taxes,you should pay it.We won`t bear the customs taxes.If you have special requests,please contact us.
3.In the option of shipment, if you choose DHL,not include DHL remote cost, custom duty, or any commission charged by dhl for custom clearance or warehouse storage cost.
4.Please open the parcel in post officer`s presence,If the parcel damaged or empty(stolen),please ask the post office to provide official document,especially the claim request paper